FAQ

All of our RVs are either current-year or next year’s models.

There is a three-night minimum required for rental. However, special events and holiday weekends require a four-day minimum.

No, you do not need a CDL or special license. However, you must meet the following requirements to rent from Connecticut RV Rentals:

• Be at least 25 years old
• Possess a valid driver’s license (U.S. or international)

• You will need an international driver’s license from your home country

• Our RVs are reserved months in advance, so we recommend booking your trip as soon as you know your dates.

You will be given a full orientation when you come to pick up your RV. Connecticut RV Rentals will demonstrate how to use all features and answer any questions you may have at that time. We will also provide you with links to short instructional videos in case you need a refresher once you have reached your destination

• You get 100 miles per night included with the rental.  The miles are bankable, so if you travel 50 miles one day, you still have 50 miles to use on one of the other days of your trip. Additional mileage over your total allotment will have a charge of XXX a mile.

• You can book your trip either by visiting CTRVRentals.com or by calling 860-645-8233.

• Your reservation deposit is made at the time of booking, and is applied to your rental balance. The deposit and balance remainder are paid on the day of pickup.

• There is a $900 deposit on all RVs to cover any incidentals, just like a normal hotel. The deposit is returned to you approximately 5 business days after your RV is returned.

• We accept all major credit cards and cash as forms of payment.  American Express will have an additional processing fee incurred on all trips less than 5 nights.
• Checks of any kind are not accepted.

• 31 days or more prior to your scheduled trip: You will receive a full reservation deposit refund.
• 30 days - 22 days prior to the scheduled trip: There is no deposit refund and no further responsibility.
• 21 days – 7 days prior to the scheduled trip: You are responsible for 50% of the trip cost.
• 6 days – day of your scheduled trip: You are responsible for the entire trip cost.
• No call/no show: You are responsible for the entire trip cost.
• Existing bookings may shift dates one time based on RV availability. Our RVs are booked months in advance, and date shifts are not guaranteed.

• Yes, Connecticut RV Rentals offers free parking for one vehicle for the duration of your rental.
• If you would like to park more than one vehicle at our facility, it will be available for a daily rate of $ 7.50.

• All departures are between 1:00 PM – 3:00 PM. You will receive an appointment time for pick-up one week prior to your trip’s departure.
• You must return the RV by 11:00 AM the day of your last rental day.
• It will take approximately 60 minutes for orientation and paperwork to be completed on departure day. Due to this, all rental departures are by appointment only.

• Always NEW RVs
• Commercial insurance
• Free 100 miles included per day for RVs
• Free 24/7 roadside assistance
• Free RV prep and orientation
• Free bedding for main beds (kids bring their own sleeping bags)
• Free starter packs of plates/cups/silverware – we know what you need
• Free pots, pans, serving utensils included - no buying extra “kitchen kits” or having to take home never to use again
• Free outside porch mat, camp chairs, and table
• All 'RV' specific items included (leveling blocks, hoses, chocks, adapters etc.)
• No marketing banner ads or wraps on the sides of the RV so you can travel with privacy
• Zero hidden costs! We won’t nickel and dime you like the other guys!
• And MUCH more!

• You can use your own -EZ Pass or pay tolls by cash.
• On roads that use the license plate instead of E-Z Pass or toll booths, drive through and Connecticut RV Rentals will bill the credit card on file. Tolls can take up to 90 days after your return to be billed.  You will receive a receipt for payment.
• Connecticut RV Rentals does not charge any processing fees on tolls. All charges are pass-thru costs.

• Connecticut RV Rentals entire fleet of RVs are completely self-contained with kitchens and fully functional restrooms.

• You will need to return your RV with the same amount of fuel that you picked it up with. If you fail to do so the refueling fee is 75 per gallon.

• No, you can return the RV with whatever amount of propane is remaining in the tank.

• Yes, Connecticut RV Rentals asks that you dump the holding tanks prior to returning your RV. If your campground does not have a dump station or sewer hookups, you can look on https://rvdumpsites.net/ for a dump station near you.
• If you do not empty the tanks prior to returning your RV, there will be an additional fee of $75

• Before each RV is rented, Connecticut RV Rentals completes a deep cleaning inside and out. Connecticut RV Rentals asks that you return your RV in as close to the same condition as it left in as possible.
  • Wipe down counters, sinks, and bathroom
  • Empty trash
  • Pile sheets / blankets on the bed
  • Wash all dishes
• Any RV returned excessively soiled will incur a cleaning fee.

• Connecticut RV Rentals allows dogs in all of our RVs.  You will be charged a one-time deep cleaning fee of $75 per dog.
• No other pets are permitted in any of our RVs.

• Connecticut RV Rentals entire RV fleet is smoke-free. This means absolutely no smoking, vaping, candles, incense, or campfire smoke is permitted in any RV.
• If we discover that our smoke-free policy has been violated, additional cleaning charges will be assessed on a per-case basis, at a minimum of $900.

• Call the closest law enforcement office and have an accident report taken at the time and location of the accident. A copy of this report must be provided to Connecticut RV Rentals when the RV is returned.
• Connecticut RV Rentals must be contacted within 24 hours of any accident involving one of our RVs.

• You are responsible for all interior and exterior damage to Connecticut RV Rentals RVs during the rental period. That means you must pay for any necessary repairs, whether you are at fault or not. This includes but is not limited to damages caused by another member of your rental party and acts of nature (wind, rain, earthquake, fire, flood, etc.).

• No, absolutely no one is allowed on the roof of any of our RVs as they do not have walk-on roofs.

• Connecticut RV Rentals are not allowed in the following locations:
  • Mexico
  • Alaska
  • Montreal
  • The five boroughs that make up New York City
  • Across The George Washington Bridge or 95 through NYC
  • Private, gravel, dirt, or logging roads
  • Beaches
• Connecticut RV Rentals reserves the right to cancel or extend an unreasonable trip – i.e. Nevada in less than 22 nights, Florida in less than 7 nights, etc.
• Connecticut RV Rentals does not offer one-way RV rentals

• All of our units are current or next year, which means mechanical issues are rare.
• Connecticut RV Rentals provides you with 24/7 roadside assistance to minimize any disruptions or delays to your trip. You also get our mobile number for emergency questions on RV functions while away!
• Generators, TVs, appliances, etc. are not guaranteed, but they rarely fail as our units are serviced after every trip by our knowledgeable technical team.

• Our entire fleet of RVs takes regular gasoline.
• Our RVs get approximately 9-11 MPG.

• Every RV in the fleet has an onboard generator that runs off of fuel from the main RV fuel tank. You are allotted 3 hours of generator run time per trip.  Additional generator hours will be billed at 3.00 per hour or any portion thereof.

• Towing is not permitted by any of our RV's.

• Yes, you can bring your rental back early, but Connecticut RV Rentals does not give refunds or discounts for early returns.

• The propane will typically last 2 weeks with normal usage and depending on the season.

• Please let the office know ASAP if you think you will be running late, as these RVs are back out on the road the following day.
• If you do not have a pre-approved late return, fees will be assessed and they will add up quick.

• Standard Return Time: 11:00 AM.
• Relaxed Return Option: Available until 1:00 PM for an additional $75.
• Late Returns: If returned later than 1:00 PM without purchasing an extra night, late fees apply.
• Late Fee: Two full days’ rental rate for each day the vehicle is late.
• Impact on Others: Late returns can disrupt the plans of the next family scheduled to use the RV.

Please ensure to return the RV on time or communicate with the rental company if you anticipate any delays to avoid any inconvenience and additional charges.

• 30 Amp electric
• Water hookup (not required but nice to have onsite)
• Sewer hookup (not required but nice to have onsite)
• Motorhomes are 24’-30’ long, 8’ wide and may have a large slide on the driver side

• While driving the RV, you can only have as many people as there are seatbelts in the RV. However, the number of seatbelts may be less than the number of sleeping spaces.  For example, if an RV has five seatbelts, but sleeps seven, you can only have five people ride in the RV while it is being driven.  Any extra guests will need to ride in a separate vehicle.

• Yes, Connecticut RV Rentals offers multiple discounts: repeat customer, Veteran, active duty, public servant (police/fire/EMS) discounts are available. Ask your agent to see if anything applies.
  • Not applicable with any other offers or duration discounts.
• Unit rates are discounted based on trip duration.